API Status Page

In order to keep track of any issues with our products, as well as updates and planned maintenance, you can utilise our Status Page.

Should you wish to monitor the page via RSS, you should point your RSS reader of choice at our RSS feed

Should you wish to subscribe for email updates, you should visit the status page, click on the mail icon, enter your email address and click to subscribe.

Site Path

To find your site path, login to the dashboard and click on the site settings button. This will reveal your site settings including the site path.

Dashboard showing site path

Test Credit Cards

Depending on your channel settings, you will need to use one of the two sets of cards below. Please confirm which set you should use with

For either set: * Use the values below to test the various payment flows. * Use any valid Month and Year combination.

Test Cards Set One

For the Challenge and 3DS1 Fallback flows, you will be shown a 3DS authentication simulator. The password for this simulator is Checkout1!

Credit Card Number CVV Flow Outcome
4485 0403 7153 6584 100 Frictionless Flow Success
4485 0403 7153 6584 101 Frictionless Flow Fail
4573 8231 6871 0907 100 Challenge Flow Success
4573 8231 6871 0907 101 Challenge Flow Fail
4484 0700 0003 5519^ 257 3DS1 fallback Success
4484 0700 0003 5519^ 258 3DS1 fallback Fail
5352151570003404^^ 100 No 3DS2 Success
5352151570003404^^ 101 No 3DS2 Fail

Test Cards Set Two

Credit Card Number CVV Flow Outcome
4200 0000 0000 0000 100 No 3DS2 Success
4200 0000 0000 0000 101 No 3DS2 Fail
4200 0000 0000 0042 100 Challenge Flow Success
4200 0000 0000 0042 101 Challenge Flow Fail


TMG provide support for the following languages:

Payment Receipts

TMG provide support for the following translations of email receipts:

Should you wish to contribute a mail receipt translation, please supply translations for the mail values indicated below. Variables preceeded with a colon (e.g :trust_id) should be left as is. Translation should be sent to

Field Value
subject Trust My ID: :trust_id
subject_refund Trust My ID: :trust_id Refund
subject_chargeback Trust My ID: :trust_id Chargeback
subject_digest Trust Protects Me Summary: :date
greeting Dear :Name
intro This email confirms your transaction with :member is protected.
refund_intro A refund has been issued on your payment with :member for the following item.
chargeback_intro We have received a chargeback on your payment with :member.
digest_intro This email is a summary of all items that were protected in the past year or are currently protected.
digest_intro2 For further details on an item, you can click the "Request Receipt" link in order to request that the payment receipt is re-sent to you
linked_transaction Trust My Transaction ID:
linked_booking Trust My Booking ID:
booked_header Item Booked with:
item_header Item(s) Ordered:
amount_header Amount Paid:
amount_refund_header Amount of Refund:
amount_chargeback_header Amount of Chargeback:
protection_type_header Protection Provided By:
protected_until_header Protected Until:
receipt_header Request Receipt
purchase_receipt Purchase Receipt
capture_receipt Purchase Receipt
retained_purchase_receipt Purchase Receipt
refund_receipt Refund Receipt
manual_refund_receipt Refund Receipt
chargeback_receipt Chargeback Receipt
protection_intro Trust Protects validates and approves the Protection Type used by the Travel Provider to cover their insolvency, meaning you, the consumer, can feel confident that you are protected against the insolvency of :member and will receive a full refund (and repatriation where applicable) in the event of :member\'s insolvency.
important_header Important:
p1 Your payment is only protected if the details above are correct and it is important that you check them for any inaccuracies.
p1a Any inaccuracies not declared within 7 days of receipt of this email will invalidate any protection.
p2 Please quote the above Trust My ID in any correspondence with us and email :contactmail
p3 For details of the financial protection, or to make a claim, please visit
  "form": {
      "title": "Payment Details",
      "invoice": "Invoice",
      "cc_no": "Credit Card Number",
      "cvv": "CVV",
      "expiry": "Expiry Date",
      "pay": "Pay",
      "success": "Payment successful",
      "retry": "Retry",
      "terms": "This site uses Trust My Travel t/a Trust Protects to facilitate and protect your payment as merchant of record. By clicking Pay, you agree to Trust My Travel’s terms",
      "waitingForTransactionResult": "Waiting for transaction result...",
      "closeWarning": "Don't close this window until you have completed the transaction",
      "securityCheck": "Loading security check",
      "failed": "Payment failed",
      "close": "Close",
      "redirecting": "Redirecting to payment processor..."
  "paymentStatus": {
      "submitting": "Submitting Payment...",
      "contactingBank": "Contacting Bank...",
      "apologies": "Apologies, this is taking longer than usual...",
      "stillWaiting": "Still waiting for a response..."
  "errors": {
      "connecting": "Payment Service Provider unavailable",
      "timeout": "Your payment attempt has timed out, but may have been successful. Please contact the site admin and quote booking ID {{id}}"
  "paymentMethods": {
      "credit-card": "Credit Card",
      "dlocal": "Installments",
      "giropay": "Giropay",
      "ideal": "iDEAL",
      "rapipago": "Rapipago",
      "sofort": "Sofort"
  "dlocal": {
      "noInstallments": "No installments",
      "monthlyInstallments": "monthly installments",
      "single": "Single installment",
      "singleFees": "Single installment fees",
      "singleTotal": "Single installment total",
      "TotalCost": "Total cost of plan"
  "validation": {
      "creditCard": "Credit card number entered is not valid",
      "cvv": "CVV number entered is not valid",
      "expiry": "Please enter a valid expiry date",
      "futureExpiry": "Please enter a valid future dated expiry date",
      "document": "Documento Nacional de Identidad (DNI) or Clave Única de Identificación Tributaria (CUIT) is required"

The Payment Modal UI contains translations in the languages shown below for the fields shown on the right. To trigger the modal in a language, pass in the language code as the lang option.

Language lang option
Chinese (Traditional) zhZH
English (default) enGB
French frFR
German deDE
Italian itIT
Japanese jaJA
Kazakh kkKK
Korean koKO
Latvian lvLV
Portuguese ptBR
Romanian roRO
Russian ruRU
Spanish esES
Ukranian ukUK
Uzbek (Tajik) uzUZ

To contribute a translation please send translations of the fields shown on the right along with translations for Mail Receipts to


Code Country
AD Andorra
AE United Arab Emirates
AF Afghanistan
AG Antigua and Barbuda
AI Anguilla
AL Albania
AM Armenia
AO Angola
AQ Antarctica
AR Argentina
AS American Samoa
AT Austria
AU Australia
AW Aruba
AX Åland Islands
AZ Azerbaijan
BA Bosnia and Herzegovina
BB Barbados
BD Bangladesh
BE Belgium
BF Burkina Faso
BG Bulgaria
BH Bahrain
BI Burundi
BJ Benin
BL Saint Barthélemy
BM Bermuda
BN Brunei Darussalam
BO Bolivia (Plurinational State of)
BQ Bonaire, Sint Eustatius and Saba
BR Brazil
BS Bahamas
BT Bhutan
BV Bouvet Island
BW Botswana
BY Belarus
BZ Belize
CA Canada
CC Cocos (Keeling) Islands
CD Congo, Democratic Republic of the
CF Central African Republic
CG Congo
CH Switzerland
CI Côte d'Ivoire
CK Cook Islands
CL Chile
CM Cameroon
CN China
CO Colombia
CR Costa Rica
CU Cuba
CV Cabo Verde
CW Curaçao
CX Christmas Island
CY Cyprus
CZ Czechia
DE Germany
DJ Djibouti
DK Denmark
DM Dominica
DO Dominican Republic
DZ Algeria
EC Ecuador
EE Estonia
EG Egypt
EH Western Sahara
ER Eritrea
ES Spain
ET Ethiopia
FI Finland
FJ Fiji
FK Falkland Islands (Malvinas)
FM Micronesia (Federated States of)
FO Faroe Islands
FR France
GA Gabon
GB United Kingdom of Great Britain and Northern Ireland
GD Grenada
GE Georgia
GF French Guiana
GG Guernsey
GH Ghana
GI Gibraltar
GL Greenland
GM Gambia
GN Guinea
GP Guadeloupe
GQ Equatorial Guinea
GR Greece
GS South Georgia and the South Sandwich Islands
GT Guatemala
GU Guam
GW Guinea-Bissau
GY Guyana
HK Hong Kong
HM Heard Island and McDonald Islands
HN Honduras
HR Croatia
HT Haiti
HU Hungary
ID Indonesia
IE Ireland
IL Israel
IM Isle of Man
IN India
IO British Indian Ocean Territory
IQ Iraq
IR Iran (Islamic Republic of)
IS Iceland
IT Italy
JE Jersey
JM Jamaica
JO Jordan
JP Japan
KE Kenya
KG Kyrgyzstan
KH Cambodia
KI Kiribati
KM Comoros
KN Saint Kitts and Nevis
KP Korea (Democratic People's Republic of)
KR Korea, Republic of
KW Kuwait
KY Cayman Islands
KZ Kazakhstan
LA Lao People's Democratic Republic
LB Lebanon
LC Saint Lucia
LI Liechtenstein
LK Sri Lanka
LR Liberia
LS Lesotho
LT Lithuania
LU Luxembourg
LV Latvia
LY Libya
MA Morocco
MC Monaco
MD Moldova, Republic of
ME Montenegro
MF Saint Martin (French part)
MG Madagascar
MH Marshall Islands
MK North Macedonia
ML Mali
MM Myanmar
MN Mongolia
MO Macao
MP Northern Mariana Islands
MQ Martinique
MR Mauritania
MS Montserrat
MT Malta
MU Mauritius
MV Maldives
MW Malawi
MX Mexico
MY Malaysia
MZ Mozambique
NA Namibia
NC New Caledonia
NE Niger
NF Norfolk Island
NG Nigeria
NI Nicaragua
NL Netherlands
NO Norway
NP Nepal
NR Nauru
NU Niue
NZ New Zealand
OM Oman
PA Panama
PE Peru
PF French Polynesia
PG Papua New Guinea
PH Philippines
PK Pakistan
PL Poland
PM Saint Pierre and Miquelon
PN Pitcairn
PR Puerto Rico
PS Palestine, State of
PT Portugal
PW Palau
PY Paraguay
QA Qatar
RE Réunion
RO Romania
RS Serbia
RU Russian Federation
RW Rwanda
SA Saudi Arabia
SB Solomon Islands
SC Seychelles
SD Sudan
SE Sweden
SG Singapore
SH Saint Helena, Ascension and Tristan da Cunha
SI Slovenia
SJ Svalbard and Jan Mayen
SK Slovakia
SL Sierra Leone
SM San Marino
SN Senegal
SO Somalia
SR Suriname
SS South Sudan
ST Sao Tome and Principe
SV El Salvador
SX Sint Maarten (Dutch part)
SY Syrian Arab Republic
SZ Eswatini
TC Turks and Caicos Islands
TD Chad
TF French Southern Territories
TG Togo
TH Thailand
TJ Tajikistan
TK Tokelau
TL Timor-Leste
TM Turkmenistan
TN Tunisia
TO Tonga
TR Turkey
TT Trinidad and Tobago
TV Tuvalu
TW Taiwan, Province of China
TZ Tanzania, United Republic of
UA Ukraine
UG Uganda
UM United States Minor Outlying Islands
US United States of America
UY Uruguay
UZ Uzbekistan
VA Holy See
VC Saint Vincent and the Grenadines
VE Venezuela (Bolivarian Republic of)
VG Virgin Islands (British)
VI Virgin Islands (U.S.)
VN Viet Nam
VU Vanuatu
WF Wallis and Futuna
WS Samoa
YE Yemen
YT Mayotte
ZA South Africa
ZM Zambia
ZW Zimbabwe


Code Currency
AED* UAE Dirham
AFN Afghani
AMD Armenian Dram
ANG Netherlands Antillean Guilder
AOA Kwanza
ARS* Argentine Peso
AUD* Australian Dollar
AWG Aruban Florin
AZN Azerbaijanian Manat
BAM Convertible Mark
BBD Barbados Dollar
BDT Taka
BGN Bulgarian Lev
BHD Bahraini Dinar
BIF Burundi Franc
BMD Bermudian Dollar
BND Brunei Dollar
BOB Boliviano
BOV Mvdol
BRL* Brazilian Real
BSD Bahamian Dollar
BTN Ngultrum
BWP Pula
BYN Belarussian Ruble
BYR Belarussian Ruble
BZD Belize Dollar
CAD* Canadian Dollar
CDF Congolese Franc
CHF* Swiss Franc
CLF Unidad de Fomento
CLP* Chilean Peso
CNY* Yuan Renminbi
COP* Colombian Peso
COU Unidad de Valor Real
CRC Cost Rican Colon
CUC Peso Convertible
CUP Cuban Peso
CVE Cabo Verde Escudo
CZK Czech Koruna
DJF Djibouti Franc
DKK* Danish Krone
DOP Dominican Peso
DZD Algerian Dinar
EEK Estonian Kroon
EGP Egyptian Pound
ERN Nakfa
ETB Ethiopian Birr
EUR* Euro
FJD* Fiji Dollar
FKP Falkland Islands Pound
GBP* Pound Sterling
GEL Lari
GGP Guernsey Pound
GHC Ghanaian Cedi
GHS Ghan Cedi
GIP Gibraltar Pound
GMD Dalasi
GNF Guine Franc
GTQ Quetzal
GYD Guyan Dollar
HKD* Hong Kong Dollar
HNL Lempira
HRK Croatian Kuna
HTG Gourde
HUF Forint
IDR Rupiah
ILS* New Israeli Sheqel
IMP Manx Pound
INR* Indian Rupee
IQD Iraqi Dinar
IRR Iranian Rial
ISK* Iceland Krona
JEP Jersey Pound
JMD Jamaican Dollar
JOD Jordanian Dinar
JPY* Yen
KES Kenyan Shilling
KHR Riel
KMF Comoro Franc
KPW North Korean Won
KRW* Won
KWD Kuwaiti Dinar
KYD Cayman Islands Dollar
KZT Tenge
LBP Lebanese Pound
LKR Sri Lank Rupee
LRD Liberian Dollar
LSL Loti
LTL Lithuanian Litas
LVL Latvian Lats
LYD Libyan Dinar
MAD Moroccan Dirham
MDL Moldovan Leu
MGA Malagasy ariary
MKD Denar
MMK Kyat
MNT Tugrik
MOP Pataca
MRO Ouguiya
MUR Mauritius Rupee
MVR Rufiyaa
MWK Kwacha
MXN* Mexican Peso
MXV Mexican Unidad de Inversion (UDI)
MYR Malaysian Ringgit
MZN Mozambique Metical
NAD Namibi Dollar
NGN Naira
NIO Cordob Oro
NOK* Norwegian Krone
NPR Nepalese Rupee
NZD* New Zealand Dollar
OMR Rial Omani
PAB Balboa
PEN* Nuevo Sol
PGK Kina
PHP Philippine Peso
PKR Pakistan Rupee
PLN Zloty
PYG Guarani
QAR Qatari Rial
RON New Romanian Leu
RSD Serbian Dinar
RUB* Russian Ruble
RUR Russian Ruble
RWF Rwand Franc
SAR Saudi Riyal
SBD Solomon Islands Dollar
SCR Seychelles Rupee
SDG Sudanese Pound
SEK* Swedish Krona
SGD* Singapore Dollar
SHP Saint Helen Pound
SLL Leone
SOS Somali Shilling
SRD Surinam Dollar
SSP South Sudanese Pound
STD Dobra
SVC El Salvador Colon
SYP Syrian Pound
SZL Lilangeni
THB* Baht
TJS Somoni
TMT Turkmenistan New Manat
TND Tunisian Dinar
TOP Pa’anga
TRL Turkish Lira
TRY* Turkish Lira
TTD Trinidad and Tobago Dollar
TWD New Taiwan Dollar
TZS Tanzanian Shilling
UAH Hryvnia
UGX Ugand Shilling
USD* US Dollar
USN US Dollar (Next day)
UYI Uruguay Peso en Unidades Indexadas (URUIURUI)
UYU Peso Uruguayo
UZS Uzbekistan Sum
VEF Bolivar
VES Bolivar
VND Dong
VUV Vatu
WST Tala
XCD East Caribbean Dollar
XDR SDR (Special Drawing Right)
XSU Sucre
XUA ADB Unit of Account
YER Yemeni Rial
ZAR* Rand
ZMW Zambian Kwacha
ZWD Zimbabwe Dollar
ZWL Zimbabwe Dollar

Supplier Category Codes

Code Category
AC Accommodation Provider
AN Ancillary
AP Tours & Activities Provider
BB Bedbank
BU Bus Service
CA Car Rental
CH Charter Airline
CO Coach Operator
CR Cruise
FL Flight Aggregator
GT Ground Transportation Provider
OT Online Travel Agent
RO Rail Operator
SA Schedule Airline
TA Travel Agent
TO Tour Operator


To view all suppliers, or to search for a supplier, you can make use of our Postman public workspace. Please note that you will need a Postman account in order to do this.

Once logged into postman:

View all Suppliers

To view all suppliers in the system, run the All Suppliers request

The request returns the first 100 items. Amend the page parameter to 2 to view the next page and so on.

Search for a Supplier

To search for a specific supplier, run the Search Supplier request

In the example, we are searching for matches on name=abercrombie update this query parameter to search the supplier you are looking for.